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Category: Merchants

Bear Down Parcel News Articles

Disable or delete user on a customer account

A customer may need help disabling or deleting a user on their account. This article outlines how to easily delete...

How to download a consolidated report for a customer

Useful tip Advanced reports are found inside the customer report dashboard. All reports can be customized by file type, date...

How to create a manual invoice

Bear Down Parcel supports its merchants and their unique business operations. As a merchant, you might offer services that extend...

How to fix the email address associated with another user

A customer’s account can be disabled in the system to stop all future audits and activity. Recently a merchant wanted...

Disable void shipment services on a UPS® account

There are business cases when the Void Shipment service needs to be disabled for a customer. This article will outline...

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