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Category: Merchants

Bear Down Parcel News Articles

How to use email templates in the resources folder

The Resources Folder contains a host of marketing and promotional materials to simplify selling. A series of branded emails are...

Manage user roles and permissions

provides flexibility by offering user roles with different levels of permissions. Resellers use roles and permissions to define different types...

Merchant billing velocity report

Recently a merchant asked, “Why does the system show $767.89 in refunds delivered between September 3-9, but only $11.69 in...

How to verify refund credits on customers’ carrier invoices

As a merchant, your customer may want to verify the refund credits reflecting on their UPS® and FedEx® invoices. The...

Shipment audit and recovery process

As a reseller, a customer could ask you about the process for audit and recovery. The intent of this article...

How to add PO number to invoice

Larger corporations have cost controls and must first generate a PO number in order to make a payment on a...

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