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is my auditor ripping me off

You’re not crazy. Your shipment auditor is ripping you off.

When people think of a used car salesman often a picture of a sleazy man with greasy, slicked-back hair comes...

What can I do if FedEx damaged my package

What can I do if FedEx damaged my package?

Imagine that you’ve just ordered for a computer monitor for your daughter’s birthday. In five days that computer monitor arrives...

How to download DHL® invoices

Did you know? Carrier invoices are required to perform analysis for purposes of carrier agreement optimizations and other evaluations of...

UPS damaged package claims process

What can I do if UPS® damaged my package?

You’ve been eagerly waiting for a personalized wine glass to arrive at your house. When you open the package to...

Add additional users to a customer account

Your customers may ask to add additional users to their accounts. This support article outlines the steps to add users...

Last-Mile-Delivery-FedEx-UPS-Amazon

Why last-mile delivery is a big deal

E-commerce shopping is here to stay. It’s fundamentally shaping the way consumers shop and the way they expect shipments to...

what is a address correction fee

What is an address correction charge?

Did you know an innocent typo can cost you a fortune when it comes to shipping addresses? If you enter...

third party shipper notification fafafa

How to void unused UPS shipping labels online

The guide below outlines the process of filing void claims on UPS.com for unused shipping labels. Unused shipping labels cost...

Watch out for carrier waivers

Why you need to watch out for waivers in carrier contracts

Major carriers like United States Postal Service, FedEx, UPS and DHL offer a money-back guarantee on shipping costs if a...

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