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How to enable unused shipment email notifications for registered third-party shippers

The information and settings related to enabling unused shipment email notifications for a registered third-party shipper within a account. Getting...

UPS implemented an additional fee for mislabeled packages that must be corrected and Over Maximum Limits and Oversize Pallet Handling surcharge

What you need to know about UPS and FedEx fuel surcharges

As oil prices rise, the cost of transportation naturally rises in response. Major carriers have instituted fuel surcharges to offset...

parcel audit workflow

What are the steps in a shipment audit and recovery workflow?

Streamlining workflow processes is a top priority for businesses. Many companies opt-in for automation to maximize their time and resources....

UPS-Returns-Amazone-Return-Policy-Returnless-Refunds

How UPS Returns help e-commerce businesses stay competitive

Managing product returns is unavoidable for any business, but returns can be a hassle for both businesses and customers alike....

UPS-Ground-Guaranteed-FedEx-Next-Day-Air-Refund-Late-Delivery

Is UPS Ground guaranteed?

Most companies offer a money-back guarantee, or a satisfaction guarantee, on their product or service. If your expectations aren’t met,...

UPS FedEx Declared Value Shipments

How does FedEx and UPS declared value work?

UPS and FedEx automatically protect each domestic package and international shipment against loss or damage up to a value of...

UPS damaged package claims process

What can I do if UPS® damaged my package?

You’ve been eagerly waiting for a personalized wine glass to arrive at your house. When you open the package to...

FedEx delivery exceptions

What does FedEx local delivery restriction mean?

The shipped package below is flagged with the exception “Local delivery restriction – Delivery not attempted.” The screenshot below is...

UPS and FedEx minimum charges in carrier agreements

Understanding minimum charges in carrier agreements

Carrier reps are skilled in making shippers feel like they’ve acquired the best contract that’s ever been negotiated. They throw...

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