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How UPS Returns help e-commerce businesses stay competitive

Managing product returns is unavoidable for any business, but returns can be a hassle for both businesses and customers alike....

express refund integration

How unused shipping labels created by third-parties on your UPS account cost you money

UPS charges money for all shipping labels generated on your UPS account. So when a third-party creates a label that...

FedEx and UPS delivery area surcharge

What is a delivery area surcharge?

If you are a shipper that frequently sends packages to rural and remote addresses, there is a surcharge that could...

UPS Holiday Seasonal Peak Surcharges 2017

Holiday surcharges on UPS shipments cost shippers big money

Higher volumes mean higher costs for shippers On average, UPS handles 19 million packages a day. During the peak holiday...

UPS and FedEx money back guarantee policy for holidays

How do the UPS and FedEx money-back guarantee policies work during the holidays?

UPS and FedEx both have strict guaranteed delivery times and offer a money-back guarantee on late packages. If packages are...

good shipment audit workflow

How to know you have a winning parcel audit workflow

Streamlining workflow processes is a top priority for businesses. Many companies opt-in for automation to make the most of their...

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Earned discount rules in carrier agreements

The intent of this article is to guide you through the function and components of Earned Discount Rules in carrier...

return policy holiday returns ecommerce christmas returns

Brace yourself for the impending e-commerce returns

A few days ago families gathered together, exchanged gifts and shared a delicious meal. An eager fourteen-year-old Billy opened up...

Fedex 2018 accessorials fees surcharges value added services

2018 FedEx® fees for value-added services

There are dozens of accessorial charges to be aware of when shipping. Accessorials account for a large percentage of carriers’...

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