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Category: Direct Customers

Bear Down Parcel News Articles

How to verify the credits from FedEx® and UPS® on your Bear Down Parcel bill

One customer recently asked, “Is there a way I can tell if we really did get the credits from FedEx®...

Can Bear Down Parcel work for businesses with a waiver on late delivery?

Some companies have a general service refund (GSR) waiver in place with their carrier. is still able to audit your...

How to enable online billing

Why enabling online billing is important Enrolling in online billing enables to perform auditing and recovery services without interrupting workflows....

Troubleshooting email confirmation

A new customer asks, “Why am I not getting the confirmation email in the signup process?” Useful tip Verify the...

Package information was not uploaded in time

New customer? Tap here to sign up today for free. No credit card or software download required. Exception codes provided...

CAC Carrier Agreement Compliance Report

The CAC Carrier Agreement Compliance Report can be found within the reporting dashboard. The intent of this article is to...

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