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Making updates to a registered third-party shipper

The information and settings related to a third-party shipper can be managed within a third-party shipper’s account profile. The guide...

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Everything you need to know about dimensional weight

In the past, packages were only billed by weight, regardless of the size or shape of the package. Carriers quickly...

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How to add or remove users to your shipping accounts

Benefits of adding additional user Best practice security is to have a dedicated account for each user. This includes your...

UPS general rate increases 2019

UPS finally announces 2019 general rate increases

UPS has had a busy holiday season with threats of a Teamsters strike circulating not too long ago With the...

How to download UPS invoices

Did you know? Carrier invoices are required to perform analysis for purposes of carrier agreement optimizations and other evaluations of...

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Service Discount by Region rules in carrier agreements

The purpose of this article is to guide you through the function and components of Service Discount by Region rules...

AAR Refunded Shipments with Service Fees Report

The AAR Refunded Shipments with Service Fees Report can be found within the Reporting Dashboard. The intent of this article...

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Surcharge Net Rates rules in carrier agreements

The purpose of this article is to guide you through the function and components of Surcharge Net Rates rules in...

UPS late shipment money back guarantee

Are you claiming your UPS refunds for late shipments?

UPS’ sophisticated technology capabilities can track, down to the minute, when they deliver a package. If UPS gave you a...

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